Shipping information for CDs
We usually ship our CDs worldwide but please note we currently have placed a temporary halt on EU shipments since Brexit due to complications with customs processing. Shipping is completed normally within 48 hours of purchase and usually within 24 hours in most cases. The postal service we use for shipping is Royal Mail standard 1st or 2nd class in the UK and standard Royal Mail Airmail when shipping worldwide. If you pay for premium shipping your item will go tracked and signed and will be likely to arrive more quickly than standard shipping.
How long will it take for delivery to addresses in the United Kingdom?
If you are in the UK and you choose standard shipping your package will go via Royal Mail first or second class and you will usually receive delivery within 2 – 5 working days. If you need it faster then we advise you to choose the “fast track” shipping option. This way we will prioritize your order as you want it quicker, and we will ship your package first class the same day (Mon – Fri) if your order is completed before 1 pm. If after 1pm then it may not go out until the next business day.
How long will delivery take to addresses outside of the United Kingdom?
If you are purchasing from outside of the UK and you choose “standard airmail” shipping your package will usually be delivered within about 5 – 12 business days. However, if you want your item to arrive more quickly you should choose the tracked shipping option, as this will usually take 5 – 7 working days for it to arrive.
Shipping to EU countries currently suspended
Since Brexit we have taken the decision to temporarily suspend delivering to the EU. This is because the customs process is problematic and orders were not getting delivered efficiently. There seems to be an issue accurately processing orders going into some EU countries which was causing very late delivery for many orders. In some cases items were not being delivered at all or incorrect customs charges applied on parcels. Hopefully things will improve and we will bring back shipping to the EU in the near future.
We do ship to the rest of the world Locations except for the EU:
We ship to the USA, Canada, Australia and everywhere else except EU addresses. Shipping usually takes 5 to 12 business days from dispatch to delivery. However, If you opt for a tracked service then it will usually be faster at approximately 5 – 7 business days in most cases. Occasionally standard shipping items going to Australia, United States and Canada can take 3 weeks if they are delayed going through customs. This only happens occasionally, it is certainly not the norm for most parcels.
Have you considered hypnosis downloads rather than CDs?
Hypnosis downloads are faster and more convenient, you get instant delivery with an audio download as opposed to CDs. Cds can take a while to reach Worldwide destinations. We have given approximate delivery times but please do bear in mind that these delivery times are estimates they are not guaranteed. If you want your product fast please purchase the instant MP3 download instead. If you are new to downloads you will find a helpful beginners guide on how to download here. You can very easily and quickly learn how to download the audios, where to put them and how to access and use them easily and conveniently.
Give Hypnosis Downloads a try?
It really is worth learning how to purchase and use downloads because rather than CDS. They are so convenience because you receive the audio straight away so you can get started using the product immediately rather than waiting several days for delivery. In addition of course the downloads are cheaper to purchase, fast as you receive delivery immediately. Why not give it a try? Read up on how to download via the above link – “Beginners guide on how to download” Its really simple. You could then test it out with one of the free mp3 downloads. To go to the free downloads page, just click here now
Instant hypnosis downloads
Of course instant downloads such as meditation and MP3 hypnosis downloads are always delivered automatically via email. This happens instantly when you place your order. As soon as payment is processed an email with the link/s is automatically delivered to the email address you entered when placing the order. So check the order confirmation email and you should find that the link to the downloads is there. If you do not see the email then please check in your spam folder, as it may get delivered there.
How Mp3 Instant Downloads are Delivered
These downloads are automatically delivered via email. If your download link has not been delivered within half an hour or so, please contact us and we will check into it for you. If you are not sure how to download the MP3 file from the link please see our technical support page. It explains how to download onto computers, laptops, Android smartphones, iPads and IOS iPhones. As well as other devices. Most technical questions are answered there so go and check there if you need help. Contact us though if you still need assistance.
The Self Hypnosis and Meditation Shop
If you go to the main shop you will be able to search everything either by browsing through the categories or using the search box. The search facility works best with a single word or two at most. We have a massive range of products (over 500 titles currently) so we are sure you will find something suitable for the issue you are looking to work on. If you would like some recommendations please complete the hypnosis questionnaire and we will get back to you very soon with some ideas and recommendations.
Do you need help with something Non Shipping Related?
If you need help with something not related to shipping or delivery queries, such as choosing a title from our vast range, or perhaps learning more about hypnosis and what it can do for you. If you have a general query, the best thing is to go to the main help center where you will find technical advice, FAQs, articles, Social Media links, Features and offers, free hypnosis, contact us, hypnosis questionnaire and much more. Simply click here to go to the help page.
If you cannot find what you are looking for and you still need some help please do get in touch either by email to sales@rachaeleccles.com or click here to go to the contact us form. We aim to reply to all emails within 2 business days but occasionally it does take a little longer.
Payment Processing information
You can be sure that it is safe and secure to shop on our website. We have three secure payment processing options for you to choose from, these are Stripe, SagePay (opayo) and PayPal (including PayPal credit).
