Contact Us

If you have any questions about ordering meditation & hypnosis downloads or CD’s. Or if you are requesting any information regarding our company then please check out our About Us page.  If you cannot find the kind of product you are looking for you can search everything here or  Contact us for help.

sales@rachaeleccles.com

Here you can find technical support with your download

Shipping – Delivery Policy

Meditation & Hypnosis downloads are delivered automatically via email.  If you have not received your download link within half an hour do contact us

If you are not sure how to download the MP3 from the link please see out technical support page. It explains how to download on a iPad or iPhone as well as other devices. 

We ship our CDs worldwide, they are dispatched within 48 hours of purchase.  The postal service we use is Royal Mail standard 1st or 2nd class in the UK, or standard Royal Mail Airmail worldwide. If you pay for premium shipping your item will go tracked and signed.

How long will it take?

If you are in the UK and you choose standard shipping your package will usually arrive within 5 working days.  Choose “UK fast track” if you want it quicker and we will ship your package first class the same day (Mon – Fri) if your order is completed before 1 pm.

If you are purchasing from outside of the UK and you choose “standard airmail” your package will usually arrive within 10 business days. However, if you want your item to arrive more quickly you should choose the tracked option, as this will usually take 5 working days.


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